IBIMA Publishing

The Impact of Individual Factors on Knowledge Sharing Quality

Mohd Bakhari Ismail and Zawiyah M. Yusof
Volume 2010 (2010), Article ID 327569, Journal of Organizational Knowledge Management, 13 pages.
DOI: 10.5171/2010.327569

Abstract

Individual factors have been known of their significant impact on knowledge sharing behaviour in organisation. It is the aim of this paper to investigate the relationship between individual factors such as awareness, trust and personality and the quality of knowledge sharing in Malaysian public agencies. Survey method employing questionnaires as technique for collecting data was used. The survey involved three selected government departments executed from October through December 2008 involving a sample of 428 respondents. The data collected was analysed using SPSS version 16.0. Factor analysis and reliability test were performed to ensure the validity and reliability of the instrument. Confirmatory factor analysis was carried out to verify the existence of three dimensions of individual factors. Analysis reveals that there is a positive and significant correlation between individual factors and the quality of knowledge sharing. The results of multiple regression analysis indicate that personality is the most significant predictor of knowledge sharing quality followed by trust and awareness.