IBIMA Publishing

Supporting e-Government Progress in the United Arab Emirates

Dunkin Westland and Ali M. Al-Khouri

Volume 2010 (2010), Article ID 897910, Journal of E-Government Studies and Best Practices, 11 pages
DOI: 10.5171/2010.897910

Abstract

This article provides an overview of current international e-Government practices and the role of the national identity management infrastructure program in the United Arab Emirates (UAE) in supporting e-Government development. It describes the benefits of e-Government that various governments worldwide have identified, sheds light on some recent surveys on the delivery of e-Government by some countries, highlights some examples and puts the position of the United Arab Emirates into context. It then discusses the program's use of Identity Management in the strategic initiatives, explains their purpose in the facilitation of e-Government within the United Arab Emirates and describes a general roadmap for implementation.