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Journal of Electronic Banking
Systems
Conceptual Framework for the Adoption of Islamic Retail Banking Services in Malaysia
Seethaletchumy
Thambiah, Uchenna Cyril Eze, Khong Sin Tan, Robert Jeyakumar Nathan, and Kim Piew Lai
Volume 2010
(2010),
Article ID 750059,
Journal of Electronic Banking Systems, 10 pages.
Abstract
The
aim of this study is to identify factors that influence the adoption of
Islamic retail banking services among the banking consumers in
Malaysia, specifically in the urban and sub urban regions of Malaysia.
Islamic banking has evolved as a new reality in the international
financial scene since 1970s. Since then numerous studies have been
undertaken by researchers to examine issues related to Islamic banking
across the globe. However past literature, revealed a lack of marketing
studies on Islamic retail banking services. Roger’s innovation
diffusion model underpins the conceptual development in the paper. This
study aims to fill the gap in the literature by providing a framework
to assess the adoption of retail Islamic banking services in Malaysia.
Comparative study on factors influencing consumer adoption behavior on
Islamic banking services between Malaysia’s urban and sub urban regions
would provide compelling insights into this segment of the banking
industry that will be useful to both consumers and industry.
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ISSN:1943-7765
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