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IBIMA Business Review
The Impact of Knowledge-based Economy on the Development of Innovation in Services: Case of Algerian Banks and Insurance Companies
Cherchem Mohamed
Laboratory LAMEOR, University of Oran, Algeria
Volume 2011 (2011), Article ID 631962, IBIMA Business Review, 9 pages
DOI: 10.5171/2011.631962
Copyright © 2011
Cherchem Mohamed. This is an open access article distributed under the
Creative Commons Attribution License unported 3.0, which permits
unrestricted use, distribution, and reproduction in any medium,
provided that original work is properly cited.
Abstract
According
to the literature that exists on the contents of the Knowledge
Based-Economy (KBE), concept approaches you through different themes
distinguished as: knowledge and information, cooperation and
coordination of public and private actors and KBE, human resources and
KBE, Technology Information and Communication in the knowledge economy
and innovation in services. We found that innovation and service are
the pillars for the development of KBE. Indicators of the knowledge
economy are most frequently the manufacturing industry. The
role of services in the innovation process has been long regarded as
secondary. Yet innovation is affecting more and more service activities.
The objective of this work is to link these two issues by focusing on the issue of innovation in services and The KBE. An empirical study allows us to evaluate and estimate the perceptions of banks and insurance Algerian public to the concept of the KBE and innovation as well as responsible attitudes towards new products and services and The KBE. This paper works to shed light on this issue.
Keywords: knowledge-based economy (KBE), innovation, services
The objective of this work is to link these two issues by focusing on the issue of innovation in services and The KBE. An empirical study allows us to evaluate and estimate the perceptions of banks and insurance Algerian public to the concept of the KBE and innovation as well as responsible attitudes towards new products and services and The KBE. This paper works to shed light on this issue.
Keywords: knowledge-based economy (KBE), innovation, services
