IBIMA Publishing

Factors Influencing Knowledge Management Practices among Multimedia Super Corridor (MSC) organizations

Yap L S, Rosmaini Tasmin, Muhamad Saufi Che Rusuli, and Norazlin Hashim

Volume 2010 (2010), Article ID 834296, Communications of the IBIMA, 12 pages
DOI: 10.5171/2010.834296

Abstract

Knowledge management (KM) has emerged as a new discipline in managing organization. It plays important roles in establishing long term internal strength and supporting external competitive advantage. The purpose of this study is to gauge the level of KM practices in MSC status organizations. It also shows relationship between demography of respondents with KM influential factors in those organizations. Survey question which consists of 4 main KM influential factors were distributed. Results of 121 data sets have been collected from 4 MSC-status organizations. Mean score and One Way ANOVA are applied to identify the level of KM practices. This also identifies the relation between the demography and KM factors. It is found out that KM practices in MSC status organizations are at medium level. There are significant differences in KM practices with respect to age of respondents and job designation. It can be concluded that sufficient attention should be given to culture, information technology, organization structure and people to achieve success in KM practices.