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Communications of the IBIMA
The Correlation between the Number of Tourists and the Number of Nights
Spent in the Hotel – Analysis Indicator of Hotel Business Efficiency
Despa Radu1,
Catalin
Huidumac2, Nicoleta Dumitru Rossela1
and Negricea Costel1
1Romanian-American University
2Academy of Economic Studies
Volume 2010
(2010), Article ID 813597,
Communications of the IBIMA, 6 pages.
Copyright ©
2010 Despa
Radu, Catalin Huidumac, Nicoleta Dumitru Rossela and Negricea Costel.
This is an open access article distributed under
the Creative
Commons Attribution License unported 3.0, which permits unrestricted
use, distribution, and reproduction in any medium, provided that
original work is properly cited.
Abstract
The
aim of a travel agency reorientation was to create tourist packages for
tourism business. Consequently, the travel agency intended to study the
image of a hotel "H" in Bucharest Romania, regarding its tourism
activity effectiveness, considering that the hotel is subject to a law
of general objectives for improving efficiency. The tourist activity is
considered to be independent and this activity, and in particular the
tourist movement, are reflected by the evolution of two indicators: the
number of tourists’ arrivals and the number of nights spent in the
hotel, these having a significant impact on the efficiency. The
analysis of business efficiency based on the correlation between the
number of tourists who come to the hotel and the number of nights
spent, is the best way of getting ahead of results and achieving an
appropriate level of tourists.
Keywords:
efficiency, business hotel, correlation, tourists, nights spent in
hotel
In
a research project, a tourism agency is considering for the next period
a shift in the direction of the business of creating travel packages
for rural tourism, and tourism business, considering that the impact of
economic crisis on the behavior of potential tourists will be
significantly in the future.
In the direction
of creating tour
packages tourism business has pursued research picture of a hotel "H"
in Bucharest, having as starting point the work efficiency of the
tourist hotel. Economic efficiency in the hotel is particularly complex
because the result of expressing a range of activities aimed primarily
services: accommodation, tourist transport, services etc..
Agency
would like to outline packages and, in relation to the study results,
given the characteristics of tourism services offered by the hotel,
unless they contribute to overcoming the expectations, to increase its
business efficiency.
Effectiveness analysis of results obtained by
determining the correlation between the number of tourists arrivals and
spent, is only part of the study on the effectiveness of the business
hotel «H».
2. The Efficiency of the Business Tourist Hotel
Economic
efficiency of the business travel hotel is particularly complex because
the result of expressing a range of activities: accommodation services,
tourist transport, additional services, international tourism, etc..
Tourist hotel is subject to the condition which is essential to achieve
good results and meet an appropriate level of the tourists. General
pattern of activity efficiency tourist hotel is shaping the
relationship between the results obtained in the work and expenses. It
is a resource-consuming part, on the other hand, producing
effects.
In
this context, economic efficiency and fixed at the level of tourist
hotel answer how resources are used, because the links are complex, and
the economic aspect is closely linked to the social.
3. Analysis of Correlation
between the Number of Tourists Arrived and Nights Spent for the Hotel
«H»
Hotel
«H» 3-star accommodation capacity of 183 places in 88 rooms
of various
types as: rooms with 1 bed (ST1), rooms with 1 Queen Size bed (STQ);
rooms with 2 beds (ST2 ) rooms with 1 King Size bed (Sup) Junior Suite
(Sup) and Flat (flat).
Among
the facilities available to the location or are placed near them, we
mention:
Bar / lounge, Casino, Reception and room service 24h, Express
Checkout, Meeting facilities / Banquets, conference rooms, Business
center, Parking, Shops / Services Commercial, Restaurant, Rent a car,
Swimming pool, fitness center and tennis, Transport on request etc..
Service offers of hotel «H» is addressed to high-income
clientele. For
this reason most tourists are foreign nationality.
Because
the practice of relatively high rates for a 3 * hotel, but also by
offering services to the highest standards, and the hotel has formed a
very good hotel market in Bucharest.
Due
to high standards it has imposed hotel «H», competition
must be viewed
in terms of market share which it is addressed. But very important is
that the hotel market in Bucharest is no strong competition consists of
many hotels 3 * or 4 *.
In
order to maintain market position, the hotel «H» offers a
wide range of
free services or pay in particular tourism business. He also created
programs to customer loyalty: FLAVOURS and AMBASADOR CLUB, by which
customers get various benefits (free early check in, late check out
free rooms at promotional rates or even free). Problems standing on the
hotel to them relating to increased quality, the competitiveness of
services offered to increase the efficiency of business travel hotel.
Efficiency trends in the evolution of business travel hotel "H" are
outlined and the results obtained through an analysis of the connection
and interdependence between the number of tourists and business hotel
spent corresponding period in January 2006 - December 2008. Data on the
number of tourists arrivals and the corresponding spent are taken from
the quarters unit hotel under investigation.
Information
on the number of tourists arrivals and the corresponding spent are
collected quarterly by the hotel subject to the research. The trend of
increasing arrivals of tourists in the hotel «H» is
evidenced both by
the graphical representation, and the results obtained by the
calculation of indicators, absolute, relative and average.
Following
analysis of data collected we find that the evolution of the number of
tourists over the first quarter of 2006, taken as the reference
quarter, was a positive, because negative values in absolute
changes.
Thus
the greatest difference between the number of tourists in a quarter
versus the first quarter of 2006 was 2290 persons, in the IV th quarter
of 2007, representing an increase of 3.7 times ie 270%. If we analyze
the evolution of the number of tourists, namely the changes that occur
from one quarter to another, we find that the greatest increase took
place in quarter II of 2006 before the first quarter of that year,
registering a increase of 956 persons with a rate of 113%. You can also
see in column 4 of table that the largest change in effect was negative
in the first quarter of 2008, compared to fourth quarter of century of
2007, registering a decrease of 523 tourists, ie decreased by 17%. It
was established during the quarterly period 2006-2008 an average
increase by about 163 tourists per quarter, an average increase of 1.1
times with an average rate of 11% tourists per quarter, according to
the arrival of establishing a quarterly average of about 2253 tourists.

Figure 1.
Evolution of the Number of Tourists
The
second important indicator used in the analysis of tourist movement
number is nights spent.
Determination
of absolute and relative indicators to determine the number of nights
spent developments, led to the following conclusions:
- compared to
first quarter of 2006 is a significant increase in each
quarter of the number of nights spent. The highest growth recorded in
the third quarter century of 2007 with an addition of 5423 spent, a
creştre of 4.19 times with a rate of 319%.
- if
started with the first half of 2006 the hotel had a continuously grow,
from a semester to an other, nights spent the situation from one month
to another is as follows:
- largest
increase occurred in quarter II of 2006 face the first quarter of that
year spent in 2564, so by 2.51 times, with a rate 151% and the lowest
quarter of 2007 III girl of the same quarter of the year with an
increase of only 85 spent, with a growth rate of 1%.
- the most
significant decrease was recorded in the first quarter of 2008
compared to last quarter of 2007 spent -1372, with a rate of -19% and
the smallest decrease in the second quarter versus the first quarter of
2008 -- 66 spent, a rate of -1%.
Calculation
of average indicators
led to a growth area, spent about 361 / quarter, i.e. 16% effective in
determining the conditions spent an average of approximately 5656 spent
quarterly.

Figure
2. Evolution of Number Nights Spent
Correlation
between number and number of tourists spent in the hotel for "H", was
analyzed by the method of correlation and regression. Using the two
methods for determining and measuring the correlations between the two
indicators, with implications for the interpretation of results to
establish effective business hotel, is considering a graphic
representation to determine the trend and direction of their addiction.
Figure
3
Correlation between the Numbers Tourists End the Spent
The
graphical representation suggests that the number of tourists and spent
a direct correlation with a certain tendency to linearity. Applying the
method of correlation parameters assumed the correlation coefficient,
whose value of 0.78 we show the existence of a direct link, between the
tourists and the spent. With the increasing number of tourists is a
significant increase in the number of and spent, the trend established
for the two indicators are almost proportional.
Using
the
regression method requires an estimate of regression function
parameters, achieved through the method of least squares.
On
the basis of the 12 quarters of the years 2006-2008, results of
which interpretation is presented below, as follows:
|
Regression Statistics
|
|
Multiple R
|
0,7824764
|
|
R Square
|
0,6122693
|
|
Adjusted R Square
|
0,5734962
|
|
Standard Error
|
977,99007
|
|
Observations
|
12
|
The value of the correlation (0.78),
confirms
the existence
of strong direct link between the two indicators and look indicates
linearity direct link between the number of tourists and spent, the
result is the same as the correlation coefficient. Influence on the
number of tourists spent is 61.23%, as confirmed by the coefficient of
determined, the remaining 38.77% being other factors going on, random,
accidental.
|
|
Coefficients
|
Standard Error
|
t Stat
|
P-value
|
Lower 95%
|
Upper 95%
|
|
Intercept
|
1547,73
|
1071,59
|
1,446
|
0,1792
|
-839,93
|
3935,39
|
|
Tourist number
|
1,82
|
0,46
|
3,98
|
0,0026
|
0,80
|
2,85
|
The equation of linear adjustment theory
, by
using it in studying the link between the two indicators becomes:

Regression
coefficient = 1.82 shows that an increase in the number of tourists at
a tourist person, recorded an average increase of about 2 spent (1.82).
Resulting value by test "t" Student: tcalculate = 5.11332 (P-value =
0.0037) shows that there is no significant difference between the two
indicators whose connection has been considered. This statement is
supported by results on the extension of the results (lower = 0.80 and
upper = 2.85), which leads to the conclusion that this correlation
coefficient is determined statistically significant.
|
ANOVA
|
df
|
SS
|
MS
|
F
|
Significance F
|
|
Regression
|
1
|
15103625
|
15103625
|
15,79
|
0,0026
|
|
Residual
|
10
|
9564645,8
|
956464,58
|
|
|
|
Total
|
11
|
24668271
|
|
|
|
The result of using the Fisher test: F =
15.79
(Significance
F = 0.0026 <0.05), we show that linear regression model used
expresses very well established correlation between the number of
tourists and the hotel spent corresponding "H" in 2006-2008.
Validation
of the model creates the possibility of economic analysis efficiency
work carried out by the hotel. Correlation obtained between the number
of tourists arrived and spent is the result of policy adopted and
followed the hotel "H", as regards the efficiency of work.
Each stage carried out during the tourist offer of a targeted
implementation strategy of the business efficiency hotel.
Submission
procedures for determining the degree of efficiency of business hotel
"H" which reflects the built and guided the tourism unit during
performance of its work:
- economic efficiency,
expressed by the ratio of revenue obtained and the amounts spent to
conduct business hotel, is very important collection per day per
tourist, taking the trend to mitigate season providing tourism
services, which should be in the spotlight of the hotel, as a condition
of increasing economic efficiency;
- social
efficiency, which is linked to the intake hotel facilities with
materials, training in a large number of tourists from domestic and
international, to spent several days especially that relates primarily
to conduct a tourism business;
- promotional
effectiveness, to the image that the consumer-tourist and a form of
tourist offer of the hotel from the stay occurred. Departure
impressions with great tourist hotel in "H" leads to the formation of
the feedback to propagate through the promotion of tourism product with
effective promotional effect.
- technical
efficiency, which seeks solutions to the constructive and aimed at
equipping technical reflect actual functionality own installations and
facilities.
In the hotel business development,
management,
establishment and endorsed a system of indicators to reflect the
efficiency of providing tourism services. Given the effort and the use
thereof, may be noted that the main indicators which was based on
evaluation of hotel «H»: the total expenditure of work
accommodation,
salary funds, the available capacity, and the service revenue benefits
from the hotel, the benefits of additional net income, profits, etc..
4.
Conclusions on
the Effectiveness of a Tourist Hotel Business under Investigation
Regardless
of the method used to set and showed that, overall, the period
2006-2008 at the hotel under investigation, the two indicators: the
number of tourists spent and has evolved into a close correlation,
which outlines the favorable trend of the business.
The complexity
of tourism product offered, modeled on the prevailing forms of tourism:
tourism, business and transit, outlined the possibilities of
diversification of tourist packages to achieve the efficiency of the
hotel business travel research subject.
Modeling complex work
efficiency of the tourist hotel should consider a number of other
elements which highlights: the structure of the results and the
structural changes that have occurred during the computation compared
to the previous period.
Competitive advantage is obtained from the
hotel when the economic environment allows the rapid accumulation of
capital and specialized skills, a better transmission of information, a
clearer understanding of needs and production processes. All this
causes the hotel to innovate and invest, it was double the gain. The
existence of a highly competitive environment is the safeguard progress
on the economic scale and the imposition of global markets.
References
Despa, R., Zirra, D.,
Avrigeanu, A. & Munteanu, A.C. (2005). 'Efficiency Investments,' the University Publishing House,
Bucharest,
Caraiani, P., Solomon, A. & Despa, R. (2008). 'Applied Econometrics,' University
Publishing House, Bucharest
Huidumac, C. (2002). 'Macroeconomics, Ed. Didactica and Pedagogical,'
Bucharest
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