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Communications of the IBIMA
Revealing the Strengths and Weaknesses of A Corporate Portal
Kamla Ali
Al-Busaidi
Volume 2010
(2010),
Article ID 369810,Communications of the IBIMA, 9 pages. DOI: 10.5171/2010.369810
Abstract
The
role of corporate portal on consolidating an organization's internal
and external information and knowledge repositories has been recognized
by many organizations worldwide including academic institutions. The
deployment of corporate portals has been growing in academia. This
qualitative study examined the strengths and weaknesses of a corporate
portal deployment at an academic institution based on faculty members'
perceptions. The strengths and weaknesses analysis, which is a part of
the SWOT (strengths, weaknesses, opportunities and threats) strategic
analysis, is very useful to understand an organization’s current
position on the deployment of a corporate portal. This study
illustrated that the deployment of a corporate portal at an academic
institution is relatively successful. The results revealed that the
strengths of the corporate portal are mainly related to information
quality, system quality and recognized personal benefits; whereas the
weaknesses are mainly related to system quality and few are related to
information quality and support services quality. Furthermore, this
examination provided some insights about success factors of corporate
portal.
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ISSN:1943-7765
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